> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://roofracksgalore.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Is there a restocking fee?

A 20% restocking fee applies to the account for inspecting and re-packaging the item, as well as any loss in value that occurred during the delivery or return. This fee covers processing and restocking costs. Return shipping costs are your responsibility. No restocking fee is charged for faulty, damaged, or incorrectly supplied items.