> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://roofracksgalore.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I return or exchange an item?

To initiate a return or exchange, please contact us through one of the following methods:
In-Store: Visit any of our locations nationwide for assistance.
Email: Send a message to help@roofracksgalore.com.au.
Phone: Call us at 1300 071 264.
Please ensure you have your receipt or proof of purchase when returning or exchanging items.