> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://roofracksgalore.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I initiate a return or exchange?

For in-store or online purchases, returns or exchanges can be made at any Roof Racks Galore location, which is the quickest method. Alternatively, initiate the process via post by emailing webstore@roofracksgalore.com.au or calling 1300 071 264.