Can someone else collect my click & collect order?

Yes, you can designate someone else to collect the goods on your behalf. 

To nominate someone to pick up your order, simply add their details in the "Delivery" section of the checkout process. This means their details will be on the final invoice. Once the order is ready to be collected, either you or the nominated person will be sent an SMS or email. 

Should you be unable to collect your order, let our team know, and we will update the collection details.

What they need to bring. 

• An order or invoice number: This will be on the "Order Confirmation" email. 
• Valid photo ID: Current driver's license, passport, or student ID. 

Updated on: 16/10/2025