> ## Knowledge Base Index
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# Can I exchange roof boxes or bike carriers after purchase?

Yes, we offer a 90-day exchange scheme for roof boxes, tow bar bike carriers, and roof-mounting bike carriers. If you decide you’d prefer a different model within three months of purchase, we’ll exchange it. You’ll be charged for the replacement item and any necessary packaging, and we cover the return carriage cost. The original product must be in ‘as new’ condition for a full refund. This scheme applies to mainland Australian addresses and does not cover roof bars[