Question 1

Do you offer an installation service?

Accepted Answer

Do you offer an installation service?

With over 30 years of experience, Roof Racks Galore are the industry-leading expert when it comes to Roof Racks, Awnings, Rooftop Tents, Roof Boxes, Accessories and Bike Racks.

All of our stores offer professional installation services for roof racks and vehicle accessories. Over time roof rack installation has become more complex with the varying roof types and fitments, so we offer this service to ensure your racks are fitted correctly - providing you with confidence and convenience. Installation times can differ depending on the set-up - basic bar installations may take as little as an hour to two hours, while more complex fit-outs could require a full day.

Fitting costs involved will depend on both the specific products and your vehicle. For quotes and availability, please feel free to contact your nearest store for more information.

Question 2

How do I identify my roof type?

Accepted Answer

How do I identify my roof type?

Q: Do you offer an installation service?

Do you offer an installation service? With over 30 years of experience, Roof Racks Galore are the industry-leading expert when it comes to Roof Racks, Awnings, Rooftop Tents, Roof Boxes, Accessories and Bike Racks. All of our stores offer professional installation services for roof racks and vehicle accessories. Over time roof rack installation has become more complex with the varying roof types and fitments, so we offer this service to ensure your racks are fitted correctly - providing you with confidence and convenience. Installation times can differ depending on the set-up - basic bar installations may take as little as an hour to two hours, while more complex fit-outs could require a full day. Fitting costs involved will depend on both the specific products and your vehicle. For quotes and availability, please feel free to contact your <a href="https://www.roofracksgalore.com.au/locations">nearest store</a> for more information.

Q: Can an awning be mounted to factory-raised roof rails?

Can an awning be mounted to factory-raised roof rails? In most cases, mounting an awning directly to factory-raised roof rails is not recommended. Factory roof rails are primarily designed to accommodate lightweight accessories and often lack the necessary structural strength and the appropriate mounting points to safely support the weight and dynamic forces of an awning and its brackets, especially when driving on uneven terrain or at higher speeds. Factory roof rails typically aren’t engineered to withstand these forces, which can lead to loosening, bending, or even failure of the rails, brackets, or awning over time. To ensure proper support and durability, it’s highly recommended to use a purpose-built aftermarket roof rack system. These racks come with strong crossbars designed to distribute the awning’s weight evenly and provide secure attachment points for both the awning and its brackets. Additionally, many aftermarket systems offer compatibility with a range of awning mounting kits and accessories for a tailored fit. If you’re considering adding an awning, our team can help assess your vehicle’s current setup and recommend the right roof rack and awning combination. This ensures your gear is mounted safely and securely, giving you confidence and peace of mind on every trip.

Q: How much height will crossbars add to my vehicle?

How much height will crossbars add to my vehicle? One of the most important factors to consider when selecting a roof rack system is how much height it will add to your vehicle. Whether you're trying to fit into a home garage, underground parking, or low-clearance areas like shopping centres, added height can make a big difference. As a general rule of thumb, most crossbar systems will add approximately 10–15 cm to your vehicle’s overall height. This applies across various fitment types, including raised rails, flush rails, and bare roof setups. Keep in mind that the total height may increase further if accessories (such as roof boxes or bike racks) are added on top of the bars. If vertical clearance is a concern, we recommend measuring your setup after installation or contacting our team for guidance on the lowest-profile options available.

Determining your roof type can be challenging, so we have developed the following guide to help you identify this.

ROOF TYPE - BARE ROOF/FACTORY POINT:

Bare roof models are vehicles that do not have any factory rails, and have a smooth, plain surface. These can often have a ditch trim, which can at times be confused with ‘flush rails’ as they are flush to the roof. Crossbar systems will attach to a bare roof using vehicle-specific clamps that secure around the door frame.

Clamp-mounted systems are suitable for general, or light load carrying. We typically do not recommend mounting extremely heavy loads, and always advise that you comply with your vehicle manufacturers load rating.

FACTORY POINT:

While some vehicles may present as having a bare roof, many are equipped with factory mounting points that are concealed beneath removable ditch trims or trim covers.

These can sometimes be difficult to identify however, if this applies to your vehicle - you would find suitable ‘Factory Mounting Point’ fitments in our Vehicle Fit Finder or alternatively, you can enquire with our team for confirmation.

Factory Point systems offer

Question 3

Can an awning be mounted to factory-raised roof rails?

Accepted Answer

Can an awning be mounted to factory-raised roof rails?

In most cases, mounting an awning directly to factory-raised roof rails is not recommended. Factory roof rails are primarily designed to accommodate lightweight accessories and often lack the necessary structural strength and the appropriate mounting points to safely support the weight and dynamic forces of an awning and its brackets, especially when driving on uneven terrain or at higher speeds.

Factory roof rails typically aren’t engineered to withstand these forces, which can lead to loosening, bending, or even failure of the rails, brackets, or awning over time.

To ensure proper support and durability, it’s highly recommended to use a purpose-built aftermarket roof rack system. These racks come with strong crossbars designed to distribute the awning’s weight evenly and provide secure attachment points for both the awning and its brackets. Additionally, many aftermarket systems offer compatibility with a range of awning mounting kits and accessories for a tailored fit.

If you’re considering adding an awning, our team can help assess your vehicle’s current setup and recommend the right roof rack and awning combination. This ensures your gear is mounted safely and securely, giving you confidence and peace of mind on every trip.

Question 4

How much height will crossbars add to my vehicle?

Accepted Answer

How much height will crossbars add to my vehicle?

One of the most important factors to consider when selecting a roof rack system is how much height it will add to your vehicle. Whether you're trying to fit into a home garage, underground parking, or low-clearance areas like shopping centres, added height can make a big difference.

As a general rule of thumb, most crossbar systems will add approximately 10–15 cm to your vehicle’s overall height. This applies across various fitment types, including raised rails, flush rails, and bare roof setups.

Keep in mind that the total height may increase further if accessories (such as roof boxes or bike racks) are added on top of the bars. If vertical clearance is a concern, we recommend measuring your setup after installation or contacting our team for guidance on the lowest-profile options available.

Question 5

How do I know if a drop rack will fit my vehicle?

Accepted Answer

How do I know if a drop rack will fit my vehicle?

Just like all roof racks, the best way to check if a drop rack will fit your vehicle is by using our Vehicle Fit Finder on the front page of our website, or via the below link!

Simply input your vehicle information, and an option of suitable roof rack styles will display. If drop racks appears as an option, then yes, your vehicle can use drop racks.

If you have any questions, or are unsure, feel to reach out to our Customer Service team, either via our live chat, or on 1300 071 264.

Question 6

If I select Click & Collect, when can I pick up my order?

Accepted Answer

In some instances we may be required to move stock between locations for you to collect from your selected store, so please allow approximately 48 hours for this to happen.

If you have ordered an out-of-stock item then you will be contacted and notified of the lead time.

If the items are in stock at the location selected, the order may be ready the same day you placed the order. The sales team in-store will contact you as soon as possible to let you know when the items are available for collection.

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